We service Lenders and Title companies in providing your customers with prompt and
knowledgeable Closing Agents to help finalize all their lending needs. We maintain the finest
quality of communication with our Lenders to ensure nothing is overlooked or incomplete.
New technology has enabled us to help our lenders provide last minute appointments. We
provide our customers with the capability to have documents e-mailed and/or picked up
from any location nationwide, and provide 24 hour closing status from any computer
accessible location, without having to pick up a telephone.
All of us here at Brook's, including our Signing Agents, understand the importance of
customer service. Our 4,000 plus Signing Agents nationwide are available to us 7 days a
week, 24 hours a day. This availability ensures our customers the 100% attention they need
and deserve ensuring 110% customer satisfaction.
Our knowledgeable Customer Service Representatives have all been trained in the
Mortgage, Lending, and Notary Public fields. This ensures that all calls and situations are
expedited immediately, and with great care for our Lenders. Our customer service
continues to thrive in 2010 with dedication and efficiency.
Convenience
We believe in making the job simple and effortless for you, our customer. Although
you will never have to worry about the process of getting documents signed, we
provide you with 24-hour service so that you are fully aware and up to speed on the
status of your closings. Our Network of the finest Closing Agents will travel to your
borrower at their convenience to insure that your loan documents are signed on time.
Whether the signing takes place in a rural or metropolitan area, our coverage will
ensure that your borrowers are met promptly and in a timely manner.
Send Documents Electronically
Brooks Closing Services can deliver a powerful advantage to fund more loans. Loan
Documents can be received electronically and laser printed instantaneously in any
location nationwide. This cost effective and immediate solution to postage and
delivery delays, expedites the loan process for both client and borrower.
Customer Service at Brook's
We at Brook's Closing Services train our employees in several fields of Real Estate,
Lending, and Notarizations. This enables us to provide you with the best customer
service in the industry. Additionally, if there are ever any questions that come up
during the closing and you are not available, we will be. We enable ourselves to our
notaries and our lenders 24 hours a day, 7 days a week. We provide the notary with
solutions to situations which commonly arise at the closing table about 99% of the
time, freeing you up to pursue other business..
Our Closing Agents
Brook's only hires closing agents with experience in the Real Estate, Mortgage, and
Lending industry. Our notaries are always prompt, knowledgeable and courteous.
We guarantee your loans will close every time.